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Short version: try a soft reset (power cycle) before a full factory reset — it fixes most Ring cameras that have frozen or stopped responding without wiping any settings. A factory reset should be the second step, reserved for WiFi network changes, persistent app errors, or preparing to sell the device, because it erases everything and requires setting the camera up again from scratch.
Ring Devices This Guide Applies To
The most-reviewed video doorbell in the US market with one of the deepest, highest-rated review bases we track. Its head-to-toe view shows the package on the mat. It runs on a removable rechargeable battery with a straightforward reset button.
Why You Should Get This
If you own this doorbell and need reset guidance, this is the most-documented Ring device.
Benefits
- Deepest review base of any doorbell on the market.
- Simple reset button access.
- No wiring required.
Pros and Cons
- Largest, most trustworthy review base.
- Extensive community troubleshooting resources.
- Live view works with no plan.
- Recorded clip history needs a Ring subscription.
- 1080p rather than 2K.
- Factory reset requires full re-setup.
Features
- Head-to-toe 1:1 view.
- Removable battery or hardwiring.
- Two-way talk.
The highest-rated Ring device tracked on this site with one of the highest ratings and deepest review bases we track. Motion-activated LED floodlights pair with 1080p color night video on permanent wired power, with its own documented reset button process.
Why You Should Get This
If you own a wired Ring floodlight camera and need reset guidance, this is the most review-validated model.
| Resolution | 1080p HD |
| Field of view | 140° horizontal |
| Power | Hardwired, existing outdoor fixture |
| Night vision | Color night vision |
| Audio | Two-way talk |
| Siren | 105dB built-in siren |
| Lighting | Motion-activated LED floodlights |
| Smart home | Works with Alexa |
Benefits
- Highest-rated Ring device tracked on this site.
- Never needs a battery recharge.
- Recessed reset button on the housing.
Pros and Cons
- Massive, consistent review base.
- Reliable wired connection.
- Well-documented reset process.
- Needs an existing wired fixture or electrician.
- 1080p rather than 2K/4K.
- Recorded clip history needs a subscription.
Features
- Motion-activated LED floodlights.
- 105dB built-in siren.
- Two-way talk.
The most-reviewed inexpensive indoor camera tracked on this site with one of the deepest, highest-rated review bases in the category. 1080p HD video with two-way talk and a physical privacy cover, with a simple reset process.
Why You Should Get This
If you own this indoor camera and need reset guidance, this is the largest-reviewed indoor Ring device.
Benefits
- Most-reviewed inexpensive camera in the category.
- Simple plug-in reset process.
- Physical privacy cover.
Pros and Cons
- Massive, trustworthy review base.
- Low price for a first camera.
- Straightforward setup after reset.
- Recorded clip history needs a subscription.
- 1080p rather than 2K.
- Indoor use only.
Features
- 1080p HD, two-way talk.
- Physical privacy cover.
- Plug-in power.
Soft Reset a Ring Camera (Try This First)
For battery-powered Ring cameras and doorbells, remove the battery pack for about 30 seconds, then reinsert it. For the wired Ring Floodlight Cam or Spotlight Cam Wired, switch off power at the breaker or junction box for 30 seconds before restoring it. This clears temporary glitches and refreshes the device’s WiFi connection without touching any settings, and it resolves the majority of "camera won’t load" or "doorbell isn’t responding in the app" reports.
Factory Reset a Ring Camera
Locate the small recessed orange reset button — on most battery models it sits on the back near the battery slot; on the video doorbells it’s usually on the side or back plate. Press and hold it for about 15-20 seconds until the light ring flashes and the device restarts. The exact hold time and light behavior vary slightly by model, so if nothing happens after 20 seconds, check the specific device’s page in the Ring app’s help section.
Alternatively, in the Ring app: open Devices, select the camera, go to Device Health or Settings, and choose Remove This Device. This unlinks it from your account cleanly, though it doesn’t wipe locally stored WiFi credentials the way the physical button does — for a full wipe before selling a device, use the physical button method.
Setting the Camera Back Up
After either type of reset, open the Ring app, tap Set Up a Device, and scan the QR code on the camera or enter its setup code manually. You’ll need to re-enter your WiFi password and rebuild any motion zones or notification settings — none of that carries over. Our how to connect Ring to WiFi guide covers the pairing step if it stalls.
When to Reset vs When Not To
Reset for: a camera that’s completely frozen and unresponsive to a soft reset, a move to a new WiFi network or router, persistent app crashes tied to one device, or preparing to sell or give away the camera. Don’t reset for a camera that’s simply offline right now — see why is my Ring camera offline first, since that’s usually a signal or power issue a reset won’t fix. If your Ring is online but not recording, see Ring camera not recording.
Accessories Worth Having on Hand
Best for re-pairing an indoor chime after resetting a Ring doorbell.
Best for remounting a Ring camera after a factory reset.
Best for local backup on Ring devices that support card storage.
If It Still Won’t Reset
If a full factory reset and fresh app setup still doesn’t fix the problem, that points to a hardware fault rather than a settings issue. Ring covers most devices under at least a one-year warranty, and it’s worth contacting their support directly at that point rather than repeatedly resetting. For the wider decision on whether Ring’s ecosystem and subscription are worth it in the first place, see is Ring worth it, or compare it against the field in best Ring cameras.